Phillips Energy customers enjoy premium heating oil at competitive prices. We deliver heating oil enriched with the ThermoGuard™ additive. ThermoGuard helps keep nozzles clean, prevents sludge from forming in your oil tank, removes water from condensation and prevents frozen lines. What does this mean for you? A more efficient heating system and greater energy savings.
We offer both automatic delivery and will-call delivery. With automatic delivery, you are ensured of a full tank of oil at all times and in all temperatures. Automatic delivery customers are also eligible for:
Will-call delivery is available for those customers who prefer to watch their tank gauge and call for deliveries. Will-call customers are encouraged to provide three to five days notices when the oil tank is 30% full in order for the Phillips Energy team to schedule delivery into an already scheduled route for customers enrolled in our automatic delivery program. While we are occasionally able to deliver fuel sooner to our will-call customers, this is not always the case due to our trucks having been pre-routed to meet an ongoing demand. Ask us about automatic delivery for qualified customers and emergency after hours service.
Q. What happens when I start service?
A. You may choose either automatic delivery or will-call delivery.
Q. What does Automatic Delivery mean?
A. You can rely on Phillips Energy to deliver your fuel oil when you need it. Our computer software utilizes a "Degree Day" system that forecasts a delivery when the tank is approximately ¼ full.
Q. What does Will-Call delivery mean?
A. It is your responsibility to contact us to request your delivery. We have a minimum 100-gallon delivery and kindly request customers provide three to five days notices when the oil tank is 30% full in order for the Phillips Energy team to schedule delivery into an already scheduled route for customers enrolled in our automatic delivery program. While we are occasionally able to deliver fuel sooner to our will-call customers, this is not always the case due to our trucks having been pre-routed to meet an ongoing demand. Ask us about automatic delivery for qualified customers and emergency after hours service.
Q. What do I do if I run out of oil?
A. Phillips Energy recommends automatic delivery to prevent you from running out of oil. If you are a will-call customer, contact us immediately. If you require a furnace inspection please note that you may be charged for this service. We ask that you make every effort to contact us for a delivery when your tank is approximately ¼ full.
Q. Whom do I call to service my boiler or furnace?
A. Please call us at 804-642-2166 (Gloucester/Yorktown/Newport News/Virginia Peninsula), 804-725-9020 (Mathews/Deltaville/Urbanna/Middlesex/Reedville) or 804-966-2317 (New Kent/Providence Forge) or contact us through our online form here.
Q. How do I get my invoices?
A. Our oil delivery drivers will leave a copy of the delivery ticket. We also mail monthly statements, or you can request to have your invoice emailed to you.
Q. What are my payment options?
A. Phillips Energy's convenient payment options include price protection and even monthly payment programs. Please call or contact us for details. We also offer online bill payment.
Whether you call it "Oilheat," "heating oil" or "fuel oil," one thing's for sure: it's is the perfect fuel for our Upper Tidewater, Middle Peninsula friends and neighbors.
Oilheat is safe
Oilheat is "green"
Oilheat is dependable
Oilheat is economical
Oilheat is efficient
For more information on the many benefits of Oilheat, please visit Oilheat America.