Safety First: What to Do if You Smell Gas in Your Home
Winter in Virginia means cozy nights indoors, hearty meals in the kitchen and heaters running to keep families warm.
For many households, propane plays a big role in that comfort—powering furnaces, water heaters, stoves, fireplaces and even backup generators.
But with increased use of propane appliances during the colder months, it’s more important than ever to know how to respond if you smell gas inside your home. Propane is safe, reliable and efficient—but like any fuel, leaks can happen.
Knowing the right steps to take could protect your family and your home.
Recognizing the Smell of Propane
Because propane is naturally odorless, suppliers add a chemical to give it a distinct smell, often described as similar to rotten eggs, skunk spray or a dead animal. If you notice that odor in your home, don’t ignore it.
What to Do Immediately if You Smell Gas
Leave the Area Right Away
Do not try to find the source of the leak. Get everyone—including pets—outside to fresh air immediately.
Avoid Flames and Sparks
Do not turn light switches on or off, or use your phone inside the house. Do not light matches, candles or cigarettes. Any spark could ignite the gas.
Shut Off the Gas Supply (If Safe)
If you can do so quickly and safely, turn off the main gas supply valve on your propane tank.
Call for Help
Once outside and at a safe distance, use your cell phone to call Phillips Energy (804-642-2166). You can also call 911 if needed.
Do Not Return Until It’s Safe
Only go back inside after a trained technician from Phillips Energy or emergency responder has inspected your home and given the all-clear.
Why This Reminder Matters in Winter
- Increased appliance use: Furnaces, fireplaces and water heaters are running more often.
- Tightly sealed homes: Less ventilation in winter can allow gas to build up faster indoors.
- Holiday cooking and gatherings: More use of propane stoves and ovens means more potential for leaks if appliances aren’t maintained.
Phillips Energy: Your Partner in Safety
As a family-owned, local energy provider, safety is always our number one priority. Our technicians are trained to inspect, maintain and service propane appliances and tanks to help prevent leaks before they happen.
This winter, take a few moments to review these steps with your family. Store our phone number in your contacts. And if you ever smell propane, remember: leave, call and wait for help.
Because when it comes to keeping your family safe and warm, peace of mind matters most.
